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FAQ
1. How is my order shipped?
2. How much will shipping cost?
3. How long will my order take?
4. Can I purchase only wrappers?
5. Can I add my own photo or design?
6. What if I have a layout idea for a wrapper?
7. Can you send me a catalog?
8. Is there a minimum order?
9. What payment methods do you accept?
10. What if I need to speak to someone about
my order?
1. How is my order shipped? 
All wrappers will be shipped via USPS in a sturdy envelope to avoid any damage during travel.
2. How much will shipping cost? 
For most orders the cost is $4.05. (The fixed price for a priority envelope). Large quantity orders may require 2 or more envelopes. Express mail is available if requested at a USPS fixed rate of $14.40.
3. How long will my order take? 
Most orders can be shipped within 3-5 business days of us receiving your payment. Larger orders may require 5-7 business days. If you need a rush order please contact us.
4. Can I purchase wrapped candy? 
Wrapped candies are only available for orders in the Sarasota, Florida area during the summer months, due to the hot Florida weather. During winter months we can mail wrapped chocolate.
5. Can I add my own photo or logo? 
Absolutely! You can either email the picture or send it through the mail. All photos or discs will be returned with your order. If photo editing is required there is a $5 fee.
6. What if I have a layout idea for a wrapper?
We welcome any new ideas. Even for products that are not on our list. Just let us know about your idea and we will make a template. Then we'll e-mail you a proof to make sure it is what you wanted. There is no additional cost for this unless you want a custom photo or logo added to the label.
7. Can you send me a catalog? 
Let me start by saying our website features everything we offer and is updated regularly. So, you would not be seeing more merchandise in a catalog. We only produce catalogs for businesses that want to display our products. For example, a Banquet Manager at a hotel or a Bridal Salon owner.
8. Is there a minimum order amount? 
Yes! The Prices page has the minimum for each label size.
9. What payment methods do you accept. 
Currently we are able to accept a wide variety of credit cards via our website through the PayPal system. We can also accept cash and money orders via the mail, if your not in a hurry.
10. What if I need to speak to someone about my order?
You can call us M-F from 10am - 7pm EST.
941-256-6790
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